Join to apply for the IT Manager role at Proxymity
Join to apply for the IT Manager role at Proxymity
Get AI-powered advice on this job and more exclusive features.
Proxymity does not discriminate on the basis of race, colour, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individuals status in any group or class protected by applicable federal, state or local law. Proxymity encourages application from minorities, women, the disabled, protected veterans, and all other qualified applicants.
About Proxymity
Proxymity is a market leading digital investor communications platform focused on providing regulatory compliant products focused initially on Proxy Voting and Shareholder Disclosure services. Founded in London and spun out of Citi, from the very beginning our mission focused on benefitting the whole capital markets ecosystem, rather than just one part or one player within it. This ethos is endorsed by investment from global consortium of some the industrys most influential financial institutions.
About Us - Proxymity
Proxymitys service offering is now a Global one, matching the needs of our custodian and broker community respectively. This is reflected by a fast-growing client base who have long desired an improved service by a trusted vendor. As a result, we are a fast-growth company and have already gone from 10 - 200+ employees in the last four years with a global footprint in London, New York, Tel-Aviv, Melbourne.
The Role
Leading the IT team, you will provide global IT support across our office locations and our remote worker network.
The main objective of this role is to ensure the smooth running of the day-to-day IT operations supporting the business to work efficiently and effectively whilst keeping our data and equipment secure.
Responsibilities
* Provide hands-on IT support to the companys user base.
* Oversee IT systems, including both hardware and software components.
* Lead system upgrades, ongoing maintenance, and the implementation of future technology initiatives.
* Partner with teams across the organization to identify and implement process improvements.
* Ensure data and network security, promoting cyber resilience and user education.
* Shape and execute the companys IT strategy.
* Manage and develop the IT team:
* Conduct regular one-on-one meetings
* Set and track individual and team goals
* Build and maintain strong relationships with IT suppliers and vendors.
* Oversee onboarding, offboarding, and IT training processes:
* Collaborate with the People team to coordinate onboarding, allocate assets, and set up required accounts/access.
* Deliver IT inductions for new hires.
* Manage equipment returns and access deactivation during offboarding.
* Software Management:
* Oversee all software services, including licensing and compliance.
* Hardware Management:
* Procure equipment for new employees and asset lifecycle replacements.
* Maintain detailed documentation of assets and warranties.
* Track asset lifecycle for auditing and reporting purposes.
* Manage the IT Helpdesk:
* Ensure efficient helpdesk operations and proper ticket prioritization.
* Set up and support video conferencing (VC) equipment for events.
* Handle hardware configurations for both Windows and Apple devices.
Requirements
* Proven experience as an IT Manager with hands on expertise in systems administration and management
* A proactive and strong problem-solving mindset.
* 4 days office based
* Over 5 years of relevant IT experience. Youll need to demonstrate your ability to work independently and proactively.
* Ability to communicate effectively across a range of stakeholders.
* Excellent communication and organisational skills.
* Experience with end-user support processes for laptops (first-call resolution, problem tracking via help desk system, prioritising work requests).
* Knowledge of Windows OS, MAC OS, Microsofts O365, Active Directory and Group Policy.
Benefits
* Headspace subscription
* Birthday off in addition to annual leave
* Access to Absorb Learning
* Improved family-friendly policies
* Hybrid working scheme
* Choose your tech
* 2 duvet days a year
* 1 volunteer day a year
* 4-week sabbatical after 4 years at Proxymity
* Workation- Our Workation policy means you can work anywhere in the world for up to 45 days per calendar year
* Companywide parties twice a year
* Team socials
To assist us with evolving our DEI efforts and ensuring our process is as inclusive as possible, we will be sending out a brief diversity and inclusion survey for you to complete if you choose to apply for this position. This will be completely anonymous and is in no way tied to your application. If you could please take a few minutes out of your day to complete this that would be much appreciated.
LNKD1_UKTJ
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology
* Industries
IT Services and IT Consulting
Referrals increase your chances of interviewing at Proxymity by 2x
Get notified about new Information Technology Manager jobs in London, England, United Kingdom.
IT Service and Operations Manager/Head of IT Service and Operations
London, England, United Kingdom 2 weeks ago
Hayes, England, United Kingdom 1 month ago
London, England, United Kingdom 3 weeks ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 1 week ago
Information Technology Operations Manager
London, England, United Kingdom 1 month ago
Information Technology Operations Manager
Information Technology Operations Manager
London, England, United Kingdom 1 week ago
Richmond Upon Thames, England, United Kingdom 19 hours ago
City Of London, England, United Kingdom 3 weeks ago
London, England, United Kingdom 2 months ago
Technology Service Lead - Leading Multi-Strategy Hedge Fund - London
Windsor, England, United Kingdom 4 days ago
London, England, United Kingdom 1 hour ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 2 hours ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr