Job Description
Supervisor, Manchester Trafford
About working for Jimmy Choo:
Jimmy Choo is a leading global luxury brand with an empowered sense of glamour and a playful daring spirit. Jimmy Choo products represent fine Italian craftsmanship and are famous for their quality and detail. Jimmy Choo has a global store network encompassing more than 200 stores worldwide.
Permanent Contract. Full-Time. 40 hours per week.
What you’ll do:
As an Supervisor, you will :
1. Engage and inspire the team by ensuring they are striving to reach targets and KPIs
2. Ensure that the team is providing exceptional standards of customer service.
3. Assist the Management Team in providing training to the team.
4. Support the team in managing the client database ensuring customer loyalty.
5. Ensure the efficient running of the boutique following directives and procedures as set by Retail Excellence, the Management Team, and the Company.
6. Providing a consistent example of the glamorous, luxury lifestyle image of Jimmy Choo through customer relationship management, attitude, personal grooming, dress code, and behaviour to the team and ensuring that they also reflect this
7. Support the Management Team with successfully running and managing the day-to-day operat...