Live Operations Engineer - Glasgow (Mostly Remote) - Public Sector - Outside IR35
Day Rate - Market Rates
Duration - 6 months with a view to extend
Harvey Nash's Client are hiring a contract Live Operations Engineer, you will be responsible for:
* Designing and implementing tests, debugging, and defining corrective actions, and making our stack regression proof.
* You will work closely with engineers to make sure releases and product launches run smoothly and meet the requirements of the Product.
* Ultimately, you should monitor all stages of software development to identify and resolve system malfunctions to meet quality standards, and also work close with the management/exec teams in implementing Quality Assurance strategies.
* You will lead on working with both business and technical colleagues to diagnose live issues, identify appropriate fixes and align with Product Owners and Delivery Managers to prioritise any urgent fixes.
Skills & Experience Required
1. Advanced knowledge of software support/development methodologies, tools, and processes
2. Experience in writing clear, concise, and comprehensive operational runbooks and support strategies
3. Demonstrable experience of taking live issues through the Software Development Lifecycle from diagnosis to delivering to the end user
4. Hands-on ex...