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Client:
One Stop
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Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
affe371225fa
Job Views:
66
Posted:
12.08.2025
Expiry Date:
26.09.2025
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Job Description:
One Stop • Calne • Apply by 15-May-2025
About the role
We are seeking a Customer Service Assistant to join our team at One Stop, a Tesco subsidiary. In this role, you'll work in a fast-paced retail environment where no two days are the same.
Your responsibilities include providing excellent customer service, stocking shelves, processing payments, and maintaining the store's appearance. You will also seek to improve service through on-the-job coaching and feedback, ensuring a safe environment for all.
You will be Responsible For
* Serving customers with passion and pride, delivering natural service.
* Encouraging customer feedback via surveys.
* Working across all store areas, including online, tills, replenishment, vending, and stock routines.
* Practicing safety in all tasks.
* Participating in seasonal, community, and charity events.
* Understanding store performance and your role in profitability.
* Living our values, making everyone feel welcome, and following policies.
* Clocking in and out accurately.
* Following security procedures and wearing safety equipment.
* Following the 'think 25' policy for age-restricted products.
* Responding promptly to assistance calls and explaining actions to customers.
* Maintaining a clean, organized store environment.
* Potentially managing shifts in the absence of supervisors.
* Completing all relevant training for safety and legality.
* If applicable, managing Post Office operations, including passing background checks.
Flexible Working
We support flexible working arrangements to accommodate various life circumstances. Discuss your needs during the application process.
Core Purpose
Serving our customers, communities, and planet better every day.
Values
* Customers are at the heart of everything we do
* We treat each other with respect
* We work as one team
* We make things easier
About us
One Stop Stores Limited operates over 1,000 convenience stores across Great Britain, employing more than 10,500 colleagues. Our stores offer a wide range of products and services, including Post Office, vending, and financial services. We are part of Tesco, with stores supported from three distribution centers.
Please Note
Applicants must be above the school leaver age. Benefits include discounts, health and insurance perks, flexible working, retirement plans, and more.
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