Job Overview:
We are looking for a proactive and enthusiastic Junior Customer Support Sales Associate to join our team. This role involves supporting customer inquiries while contributing to sales growth by building strong client relationships and promoting our marketing solutions.
Key Responsibilities:
* Handle customer queries, providing prompt and professional support.
* Assist the sales team in identifying opportunities and generating leads.
* Present marketing solutions and services to potential clients.
* Maintain accurate records of customer interactions and sales activities.
* Collaborate with the marketing team to enhance customer satisfaction and retention.
* Follow up on client communications to nurture relationships and close opportunities.
Requirements:
* Strong communication and interpersonal skills.
* Ability to manage multiple tasks in a fast-paced environment.
* Positive, customer-focused attitude with a willingness to learn.
* Basic understanding of sales processes and marketing principles is a plus.
* Previous customer service or sales experience desirable but not essential.
Why Join Us:
* Be part of a forward-thinking marketing company with room for growth.
* Develop your skills in both customer support and sales.
* Ongoing training and career development opportunities.
If you're ready to start your career in marketing, sales, and customer support, apply now and help us drive brand success through exceptional service
Job Type: Full-time
Pay: From £30,000.00 per year
Benefits:
* Additional leave
* Bereavement leave
* Company events
* Employee mentoring programme
* Enhanced maternity leave
* Enhanced paternity leave
* Free parking
* On-site parking
* Sabbatical
* Sick pay
Work authorisation:
* United Kingdom (required)
Location:
* Manchester M2 (required)
Work Location: In person