Junior Implementation Specialist at Venn Apps Are you ready to shape the future of e-commerce? Join Venn Apps and help build the next generation of mobile shopping experiences!
Join a rapidly scaling e-commerce mobile app startup
Help bring renowned brands like REPRESENT, Sidemen, Retrofete, MKI Miyuki Zoku, Cole Buxton, JADED, MOTEL, Never Fully Dressed, and TOTEME to life through cutting-edge technology
At Venn Apps, we build incredible e-commerce mobile apps for Shopify merchants. Our platform brings brands to life, ensuring businesses provide the best shopping experiences to their mobile customers. As a Junior Implementation Specialist, You'll be the bridge between clients and our powerful app creation tools, ensuring continuity between websites and mobile apps - a core differentiator of Venn Apps. Collaborate cross-functionally across Project Management, Customer Success, and Engineering - no two days will be the same.
Strong communication and customer service skills
~ Quality focus with sharp attention to detail
~ 1-2 years of project or work experience in collaborative or cross-functional teams
~ Learn the Venn Apps platform in-depth to provide excellent technical support
Provide support to customers during critical launch, campaign release times, and new drops
Collaborate with project teams to implement asset updates and changes
Perform QA testing and troubleshoot issues
Utilise JSON and text editing tools to update projects
Collaborate cross-functionally with talented individuals across Project Management, Customer Success, and Engineering
Work with innovative fashion and retail brands
Opportunity to grow along with our rapidly scaling startup
We're looking for a team player to join our implementation team, where you'll work closely with clients and internal stakeholders to deliver exceptional experiences. While technical aptitude is valuable, what truly matters is your collaborative spirit and drive to help our clients succeed!
Office in the heart of Mayfair, London
~ Competitive salary at going market rates starting at £27,500-29,500 per annum depending on experience
~33 days paid holiday, +1 day for every year of service
~ Flexible working arrangements (we WFH on Wednesdays!)
~ Regular company socials and events (we even have a fully stocked fridge for our weekly all-hands meetings where we celebrate the weeks’ wins)
~ We provide all employees with the best tools they need to excel at their job
~ We are an equal-opportunity employer and value diversity
~ Coaching from experienced leaders who are invested in your growth
~ Initial Phone Screen (15 min)
Cross Functional Video Interview (30 min)
Implementation Manager Interview (30 mins)