Customer Team Leader
Location: Station Road Oxenhope, Keighley, BD22 9JJ
Pay: £14.48 per hour
Contract: 24 hours per week + regular overtime, permanent, part‑time
Working pattern: varied shifts including early mornings (6 am opening), afternoons, late evenings (10 pm closing) and at least one weekend shift.
Discount: 30% colleague member discount in store.
What you’ll do
* Own the day‑to‑day running of the store by leading the team on your shift
* Motivate, coach, and support your team to deliver great service and efficient operations
* Work hands‑on on the shop floor and tills, handling transactions on the post office counter and supporting daily operations
* Support store performance through merchandising, stock accuracy, and HR processes
* Champion Co‑op through community engagement and membership growth
What you’ll bring
* Passion for people and leadership
* The ability to work flexibly and lead by example
* Skills in retail, merchandising, or team management (experience not essential)
Benefits
* Full training and career development resources
* 30% discount on Co‑op products in store
* Flexible access to pay as you earn it
* Up to 10% pension contributions
* 36 days of holiday (pro‑rata, including bank holidays)
* 24/7 access to GP appointments and colleague support programme
* Market‑leading policies to help with life’s big moments
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