Welcome to Brand Vaughan, we're known for bringing local knowledge and strong values together, to put people first. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 10 offices and over 150 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property. Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Lettings Manager. This is a full-time, permanent position with our lettings team based in Brighton. Let's talk about the role. It involves: Business Growth: Drive the growth of the lettings business by generating new leads, building relationships with landlords, and identifying opportunities to increase market share. Revenue & Results: Focus on achieving revenue targets and key performance indicators (KPIs), ensuring a high level of profitability through strategic planning and consistent results. Customer Service Excellence: Maintain and enhance our high standards of customer service by ensuring the team consistently delivers a positive experience for tenants and landlords alike. Team Leadership & Development: Lead, motivate, and support the lettings team, providing training, guidance, and clear objectives to foster personal and professional growth. Operational Efficiency: Oversee the efficient running of the lettings operations, ensuring compliance with industry regulations and company policies while managing resources effectively. Market Knowledge: Stay up-to-date with local market trends and competitors, offering advice and insight to clients to position Michael Jones Lettings as We're not just looking for someone who fits our team; we want to be a good fit for you too! We're looking for individuals with qualities such as: Proven experience in lettings management or a similar role within the property industry. Strong track record of achieving and exceeding business targets, with a focus on revenue and growth. Excellent leadership skills, with the ability to motivate, inspire, and manage a team effectively. Exceptional customer service skills and the ability to build and maintain client relationships. A proactive approach to business development and a passion for driving results. In-depth knowledge of the local property market and current lettings legislation. Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment. ARLA or equivalent qualifications are desirable but not essential. At Brand Vaughan, we believe in taking care of our people. That's why we offer some amazing perks and benefits through our engagement platform, LOMONDlife. Here's what you can look forward to: Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health. Our Employee Assistance Programme offers free counselling support sessions. Our annual leave purchase scheme, where you can buy up to an extra 5 days of holiday. Get the latest gadgets and appliances with our Smart Tech Scheme. We're committed to reducing our carbon footprint with our Cycle2Work Scheme. We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF. You'll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles. Celebrate your loyalty with special days and celebrations for length of service. Planning for retirement? We've got you covered with that important pension pot. We'll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career. And of course, we like to have a little fun too! Our company socials bring our people together. So work hard, and then socialise even harder! We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication. At Brand Vaughan, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives. Join us and experience a workplace that truly values you. Apply today!