This is a new women‑only services role focused on supported accommodation across two buildings, working with vulnerable women.
Birken Tree House and Upper Gilmour Place is a long‑term supported accommodation for women. Each tenant has their own self‑contained living space with an en‑suite bathroom, while shared kitchen, lounge, and outdoor areas offer opportunities for social connection and skill‑building.
With 24/7 on‑site support, our team helps tenants develop confidence and independence through activities like cooking, arts, and crafts in a safe and welcoming environment. Support is tailored to each tenant’s needs, whether that’s connecting with healthcare providers, mental health or addiction support, scheduling appointments, learning essential life skills, or simply having someone to share a coffee or a walk with. From exploring new hobbies to building lasting stability and security, our team is always there to provide support.
In our temporary supported accommodations, the core purpose of this job is to support people who are experiencing homelessness, to build the skills and support networks they need to prepare them for independent living when they move into their own tenancy.
In our supported settled accommodations, the core purpose is to support people who have experienced homelessness and have complex needs, to give them a secure home for life in a supported environment.
Responsibilities
* To manage and oversee Supported / Temporary Accommodation support services within Rowan Alba, including ensuring that all procedures for the maintenance of the working environment, including the health and safety of residents, staff and visitors are adhered to.
* Provide clear leadership and vision, inspire and motivate staff to achieve excellence and mentor them as they develop new skills. To effectively manage staff teams to achieve the aims and outcomes of the service and meet key performance indicators.
* To report to City of Edinburgh Council by completing the Four Weekly Returns and Quarterly returns in line with the CEC deadlines. To report all incidents to CEC commissioners as well as the Care Inspectorate.
* To work with CEC and staff to support people to keep their tenancy, through ‘Letters of Support’ and positive move ons where possible.
* To ensure quality in the service in line with Care Inspectorate Standards and SSSC regulations, ensuring regulatory standards are met.
* To actively participate in Rowan Alba Management team.
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