Operations Manager (Collections)
Position Details
* Job Title: Operations Manager (Collections)
* Contract Type: Permanent
* Annual Salary: Up to £35,000
* Working Pattern: Full Time
* Driving Required: Yes
Responsibilities
* Managing day‑to‑day operations of the collections team to ensure efficiency and effectiveness.
* Developing strategies to improve collections performance and reduce delinquencies.
* Implementing best practices and compliance measures within the collections process.
* Analysing data to identify trends and areas for improvement.
* Collaborating with other departments to enhance customer experience and satisfaction.
Qualifications
* Proven experience in operations management, preferably within collections or financial services.
* Strong leadership skills with the ability to motivate and develop a team.
* Excellent analytical and problem‑solving abilities.
* Exceptional communication skills, both verbal and written.
* A proactive approach to improving processes and achieving goals.
Benefits
* Hybrid working model.
* 25 days holiday plus bank holidays.
* Birthday holiday.
* Company pension.
* Healthcare cash plan.
* Subsidised office lunches.
* Casual dress code.
Adecco is a disability‑confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco commits to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
#J-18808-Ljbffr