Permanent
£25,000 - £29,000 p/a
Kelvedon, Essex
On-site
A well‑established client of ours in the Feering, Colchester Essex area are recruiting a Sales Administrator to join their team. This is a temporary‑permanent position, offering either full‑time hours Monday‑Friday 37.5 hours a week (e.g. 8am-4pm) or part‑time 5‑6 hour days (e.g. 9am-3pm), paying up to £29,000 per annum.
This is a fantastic opportunity for someone with strong customer service and administration skills who is confident using computer systems and keen to learn new products and processes.
Key Duties
* Answer incoming sales calls, email enquiries, web‑chats and web‑enquiries promptly and professionally
* Assist customers with product selection and provide price and availability information
* Prepare quotations and process customer orders within internal systems
* Arrange and manage daily courier shipments
* Proactively identify and resolve customer order delivery issues or delays
* Assist other departments/processes during busy periods
Skills and Experience
* Previous customer service and/or administration experience
* Confident and clear telephone and email communication skills with a positive customer‑focused attitude
* IT literate and comfortable using computer systems
* Ability to learn products, systems and processes quickly
* Reliable team player with a friendly and proactive attitude
* Strong organisational skills and attention to detail
Benefits
* Competitive Salary
* Access to the full Benefits package, including:
* Savings across hundreds of leading high‑street brands and supermarkets
* Discounts on gym memberships and fitness products
* Access to free telephone & video GP appointments
* Confidential financial, personal + health & well‑being advice phone line access
* Work‑life balance: No weekend work, all bank‑holidays off
* Free on‑site parking
* Potential to progress within the business into more senior internal administration or external sales roles
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