Client Services - E-Trading - German Speaker
Client Services - E-Trading - German Speaker
3 days ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
This range is provided by Harvey Nash. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Context / Company Info:
* A leading financial services firm is seeking a Client Services Representative to join its London team.
* They’re a prominent online broker that provides trading access to experienced traders across global markets.
* The company is part of a global financial services group with significant equity capital.
* Their ethos is to deliver exceptional client services while continuously expanding its product and service offerings.
* The culture within the firm is supportive and they encourage professional growth through mentoring programs, enhanced training, and professional qualifications.
Role:
* The Client Services Representative will serve as the first point of contact for institutional clients, including banks, hedge funds, financial advisors, and brokers.
* This role involves providing outstanding support to ensure a seamless onboarding experience and the maintenance of strong client relationships.
* Success in this role will require someone who is a self-starter with strong communication and problem-solving skill and a passion for financial markets and technology.
Responsibilities:
* Resolving trade-related queries, including order entry and execution issues.
* Escalating high-level issues to relevant stakeholders.
* Managing relationships with key institutional clients.
* Contributing to platform and process enhancements.
* Conducting client training and supporting market research initiatives.
Qualifications / Skills Required:
* Strong knowledge of Equities, Options, Futures, and FX markets.
* Experience in international settlements or clearing operations (preferred but not required).
* University degree or higher.
* 2-3 years of experience in a client-facing role at a global financial institution (exceptional candidates with relevant knowledge will also be considered).
* Business Proficiency (B2 - C1) / Fluent (C2) in German.
Work Schedule & Location:
* Monday – Friday, 8 AM – 5 PM
* Office Location: London, UK
* Competitive salary, based on experience.
* Performance-based discretionary cash bonus scheme.
* Discretionary stock grant.
* Career development and training opportunities.
* Group Life Assurance and Income Protection.
* Above statutory annual leave, increasing with service.
* Company-paid daily lunch and healthy snacks (office-based days).
* Access to Private Medical Insurance, Dental Plan, and Health Cash Plan (including dependents, post-probation).
* Corporate events, season ticket loans, and cycle-to-work scheme.
Seniority level
* Seniority level
Associate
Employment type
* Employment type
Full-time
Job function
* Job function
Customer Service
* Industries
Financial Services, Capital Markets, and Investment Banking
Referrals increase your chances of interviewing at Harvey Nash by 2x
Get notified about new Client Services Representative jobs in Greater London, England, United Kingdom.
Commercial Customer Experience Specialist
Kingston Upon Thames, England, United Kingdom 1 week ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 18 hours ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 1 week ago
Clienteling Associate, Client Experience EMEA
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 3 weeks ago
London, England, United Kingdom 1 week ago
City Of London, England, United Kingdom 3 days ago
London, England, United Kingdom 4 days ago
London, England, United Kingdom 20 hours ago
London, England, United Kingdom 3 days ago
Feltham, England, United Kingdom 2 weeks ago
Associate, Client Service (Graduates - Immediate Start)
London, England, United Kingdom 3 weeks ago
London, England, United Kingdom 3 days ago
London, England, United Kingdom 1 week ago
Feltham, England, United Kingdom 2 weeks ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 4 days ago
London, England, United Kingdom 5 days ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 3 days ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 4 days ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 2 days ago
London, England, United Kingdom 4 days ago
London, England, United Kingdom 3 days ago
London, England, United Kingdom 4 days ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 2 months ago
London, England, United Kingdom 4 days ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr