We are delighted to offer an exciting opportunity for an experienced leader to join our client, a leading provider of aviation services - based at Bristol Airport
Role Purpose
The Operational Delivery Manager will work alongside the Station Manager to lead the cabin cleaning service line, ensuring exceptional standards of cabin presentation for airline clients. This position involves hands-on leadership in a 24/7 operation, focusing on team performance, service quality, and staff development through structured succession planning.
Key Responsibilities
1. Lead, motivate, and support operational teams to deliver outstanding cabin presentation on every flight.
2. Assist the Station Manager with daily operational planning, control, and execution.
3. Manage training and development programs to ensure compliance and strengthen future talent pipelines.
4. Drive succession planning by identifying and preparing high-potential employees for leadership opportunities.
5. Represent the operation in customer meetings, maintaining consistent delivery against airline expectations.
6. Continuously refine processes to meet and surpass airline requirements.
7. Provide strong, visible leadership across both day and night shifts within a 24/7 environment.
8. Monitor performance, implement improvement...