Head & Neck Band 4 Medical Secretary
The closing date is 20 February 2026
This post is for internal candidates to The Shrewsbury and Telford Hospital NHS Trust, The Shropshire Community Health NHS Trust, The Robert Jones and Agnes Hunt Orthopaedic Hospital or The Shropshire, Telford and Wrekin Integrated Care System. If you are not currently working for one of these organisations your application will not be reviewed and automatically rejected at shortlisting stage. Please be aware of this when submitting your application.
An exciting opportunity has arisen for a proactive and highly skilled part time, 15 hours a week Higher Level Medical Secretary to join our dedicated Head & Neck Secretariat team at Princess Royal Hospital. This is a pivotal role within a small, supportive team of Medical Secretaries. Providing high-level secretarial support to Consultants within the Head & Neck Cancer department, managing complex clinical correspondence using sensitive medical terminology via audio transcription. Organising and prioritising a varied workload in a fast-paced environment. Communicating effectively with multidisciplinary teams across all levels upholding the highest standards of accuracy, confidentiality, and professionalism.
You should possess: 4 GCSEs (grades 9-4 or C-A) or equivalent, RSA Stage 3 typing and word processing skills (or equivalent experience), proficiency in Microsoft Office applications, a qualification or active progress toward NVQ Level 3 in Business/Medical Administration or AMSPAR.
Main duties of the job
The post holder will be responsible for producing accurate clinical and general correspondence, frequently transcribing complex and sensitive medical terminology from audio dictation. In addition to administrative duties, you will handle telephone enquiries from patients who may be anxious or distressed, demonstrating empathy and professionalism while managing contentious and sensitive situations with discretion. This role offers a unique opportunity to gain hands-on experience in the daily operations of a busy Medical Secretaries office. It is ideally suited to a motivated individual seeking to develop their skills and progress within a dynamic healthcare environment.
About us
Our vision, 'To provide excellent care for the communities we serve,' is not just a statement; it's a promise we live by every day. Guided by our core Values - Partnering, Ambitious, Caring, and Trusted - we're determined to make a real difference in the lives of those who matter most: our patients and their families.
If you're ready to be part of a team that's dedicated to continuous improvement, come join us and let's make a difference together!
Job responsibilities
For full duties and responsibilities please refer to the attached document entitled Job Description.
Qualifications
* 4 GCSE (C and above) or equivalent
* RSA Stage 3 typewriting, word processing or equivalent
* knowledge of Microsoft Office packages
* NVQ 3 Business Admin
* AMSPAR
* ECDL
Experience
* Secretarial procedures
* Knowledge of software procedures
* Medical terminology
* NHS experience
* Medical Secretarial
Skills
* High standard of grammar and spelling
* Able to prioritise
* Touch type
* Minute taking
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
The Shrewsbury and Telford Hospital NHS Trust
£27,485 to £30,162 a year per annum / pro rata
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