Business Centre Manager
£33,000- £37,000 + 25% Bonus OTE
Ready to take charge of a thriving business hub where every day brings new
opportunities? As Business Centre Manager, you’ll be the driving force behind a vibrant flexible
workspace- leading your team, growing revenue, and creating an exceptional experience for every customer who walks through the door.
This is your chance to run your site like it’s your own business: full autonomy, real
impact, and the opportunity to shape a community of ambitious, growing companies.
The Role
You’ll take full ownership of one or more business centres, ensuring they run smoothly, look great, and deliver strong
commercial performance. From sales and marketing to team leadership and customer care, you’ll be involved in every
part of making your centre a brilliant place to work.
You’ll be the go-to person for customers, partners and internal teams- building relationships, solving challenges quickly, and representing your centre with confidence, professionalism and integrity.
Key Responsibilities
* Lead the day-to-day operations of your site(s), ensuring an exceptional standard throughout
* Drive occupancy and revenue through proactive sales, renewals and add-on services
* Deliver local marketing activity that boosts visibility and generates new enquiries
* Create an exceptional customer journey from initial tour to long-term retention
* Build and maintain strong relationships with brokers, agents, partners and local authorities
* Inspire, support and manage onsite teams, including Assistants and Maintenance staff
* Oversee invoicing, billing, arrears, budgeting and cost control with accuracy
* Monitor P&L performance and take ownership of meeting key site KPIs
* Carry out regular audits, inspections and compliance reviews
* Ensure all Health & Safety and operational policies are consistently met
What You Bring
* Outstanding communication and negotiation skills
* A track record in sales, customer service and relationship management
* Strong organisational skills with the ability to manage multiple priorities
* Commercial confidence and an understanding of financial performance
* A proactive, adaptable and self-motivated approach, with high personal standards
Ready to lead, grow and make an impact? Apply now and take the next step in your management career