Finance Lead Generation Executive – Gillingham Head Office
Job Types: Full-time, Part-time, Permanent
Pay: Up to £36,000.00 per year
Expected hours: 40 per week
We’re building a brand-new, high-performing Finance Lead Generation Team at our Gillingham Head Office, and this is your opportunity to get in right at the start. In this role, you’ll support the Lead Generation Manager in delivering a professional, finance-first customer journey from first enquiry through to qualified appointment.
You’ll handle finance-led customer enquiries, conduct soft credit searches and hard, submit finance proposals, and ensure all customer data is captured accurately. This is an exciting opportunity for someone who thrives in a fast-paced, customer-focused environment and enjoys working with both customers and internal sales teams.
Roles and Responsibilities
* Engage with finance-led customer enquiries – inbound and outbound calls, delivering a professional, customer-focused experience every time.
* Manage customer journeys and live interaction – identify customers checking their credit profile, convert them into full finance proposals, and turn approvals into confirmed appointments.
* Connect with customers who are ready to upgrade into a newer car for a similar monthly payment, helping them make confident, informed decisions.
* Maintain accurate records in our CRM system, ensuring every lead, contact, and proposal is logged, tracked, and followed up to maximise conversion.
* Uphold the highest standards of compliance and quality assurance, ensuring every interaction aligns with our regulatory, ethical, and customer service commitments.
What We Offer
* Competitive base salary with a performance-related bonus rewarding great results – the better your conversion rates, the bigger your rewards.
* Full training in finance and automotive retail, giving you skills that will grow your career in a thriving, fast-paced sector.
* Clear progression opportunities within our Financial Services division and across the wider Big Motoring World Group.
* Company pension.
* Free parking.
* On-site gym.
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