Planned Works Supervisor £45k company van and fuel card Based in Hastings Full-Time, Permanent position We are working with a main Social Housing contractor to recruit a successful and proactive Planned Works Supervisor to join their team in Hastings. Planned Works Supervisor - Role & Responsibilities Ensure the supervised site activities comply with H&S regulations and staff follow H&S policies/ procedures through effective training, risk assessments and audits, record keeping. Monitor/identify/resolve H&S issues, within the supervised team, and escalate/report any safety matters accordingly and timely. Ensure quality delivery of works though daily/weekly auditing and supervision; resolve issues and escalate where necessary. Continually monitor/review progress of work against the programme, schedule of works and budget; provide timely reports to Site/Contracts/Manager (SM/CM) and stakeholders. Assist SM/CM in the selection and procurement of materials and plant. Follow labour and material resource plan and escalate issues/discrepancies. Conduct benchmarking to agree the required quality standards; ensure consistency throughout the supervised works, through the team, to the handover. Monitor day-to-day customer relations, taking steps to prevent issues from occurring Proactively work with Customer Liaison team to understand customer needs to prevent complaints; resolving queries in a proactive and timely manner. Whilst also supporting complaint handling to resolution. Provide information on site activities to support SM/CM in progress meetings with clients and customers. Assist Site Manager in managing staff in line with policies and procedures; recruitment, training, capability, disciplinary, talent development and succession; escalate issues and contribute to performance reviews. Escalate training/development needs. Supervisor - Skills, Experience & Qualifications Previous supervisory experience with a reputable repairs / maintenance contractor Experience of planned works Trade background IT Literate SSSTS or SMSTS required You will be working for a modern, award winning business; that believe the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role with a 40 hour working week. For more info please apply online now or call Meg on 07984 974707 for more information.