Location: HMP Millsike
Working hours: Full-time, 35 hours per week
Purpose of the Role
To provide person-centred support for individuals with health vulnerabilities transitioning from prison to the community, ensuring continuity of care and effective release planning. The role focuses on reconnecting individuals with health services, improving wellbeing, reducing health inequalities, and supporting a sustainable reduction in reoffending through coaching-based interventions and collaborative working with partner agencies.
What I Will Do And Achieve
Delivering Person-Centred Support
* Provide holistic care navigation to individuals before and after release from prison, ensuring continuity of care and effective, well-planned transitions into the community
* Complete initial screenings, care mapping assessments, and structured release plans using a tailored, person-centred approach
* Deliver flexible 1:1 and group-based support using a coaching framework to promote independence, resilience and long-term wellbeing
Improving Health and Reducing Reoffending
* Reconnect individuals with appropriate health and community services, reducing health inequalities and supporting sustained recovery
* Prevent deterioration in physical and mental health by enabling access to ongoing care and promoting self-management
* Contribute to reducing reoffending by supporting stability, engagement and positive lifestyle changes
Collaborative and Multi-Agency Working
* Work closely with prison staff, healthcare providers, and statutory and non‑statutory agencies to coordinate safe and effective release planning
* Build and maintain strong professional relationships, representing both the service and service users in multi‑disciplinary settings
* Support health promotion initiatives and joint working to improve service reach and impact
Quality, Performance and Accountability
* Maintain accurate, timely and professional clinical records in line with organisational and national requirements
* Manage a high-volume caseload, balancing competing demands while meeting service targets and deadlines
* Work autonomously with strong organisational skills, adapting to a fast‑paced and evolving environment
Professional Standards and Development
* Uphold safeguarding, confidentiality and professional boundaries at all times, modelling a proactive and solution‑focused approach
* Engage fully in supervision, reflective practice and ongoing training to continuously improve service delivery
* Demonstrate commitment, motivation and resilience in delivering high‑quality support within a challenging but rewarding area of work
Essential Skills And Experience
* NVQ Level 3 (or equivalent) in a relevant area such as Health and Social Care
* Experience supporting vulnerable individuals to set and achieve goals through 1:1 and group interventions
* Working knowledge of mental health, substance misuse, housing, social care and the criminal justice system
* Experience delivering structured, time-limited support
* Strong assessment skills, including risk management and support planning
* Passionate about supporting individuals leaving the criminal justice system, promoting equality, diversity and inclusion
* Calm, patient and respectful, with the ability to manage challenging situations and maintain professional boundaries
* Confident communicator with strong interpersonal and written skills
* Excellent time management and organisational skills, with the ability to prioritise workload and adapt to changing demands
* Competent in IT systems, including Microsoft Office and clinical databases
* Committed to ongoing professional development, reflective practice and using supervision effectively
Benefits
* Inclusive culture: Join staff networks that champion diversity and inclusion
* Wellbeing support: Access our Wellbeing Hub, Employee Assistance Programme and the Unmind mental health app
* Recognition & rewards: Enjoy discounts, cashback offers and celebrate achievements through our PULSE platform
* Flexible working & generous leave: Starting at 25 days annual leave (plus bank holidays and your birthday off), with options to buy or sell extra days
* Learning & development: Grow your career with structured onboarding and training opportunities
* Financial & family support: Contributory pension scheme, enhanced family leave and travel benefits such as season ticket loans and cycle-to-work schemes
* Referral bonus: Earn up to £300 for introducing someone to our team
Diversity, Equity & Inclusion
We appreciate difference through difference, inclusiveness and belonging. We support staff networks including those for ethnically diverse and LGBTQIA+ colleagues and we are a Disability Confident Employer and a signatory to the Business in the Community Race at Work Charter. We encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity; people who are neurodiverse, have a health condition or a hidden disability and people from an ethnically diverse background.
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