Are you looking to build your career in a customer-focused role within a growing and forward-thinking organisation? We are working with a market-leading UK business seeking a Service Operations Coordinator to join their team on a 6-month fixed-term contract. This is an excellent opportunity for someone who enjoys working in a fast-paced environment, collaborating across teams, and playing a key role in delivering a seamless service experience. Service Operations Coordinator 6-Month Fixed-Term Contract Salary dependent on experience Working hours – Part-time, 25.5 hours per week (flexible) Gloucester – office-based Service Operations Coordinator Job Description • Manage service orders from initial request through to completion, ensuring a smooth and efficient process. • Work through a high volume of backlog orders, maintaining accuracy and meeting daily processing targets. • Coordinate with internal teams and external partners to ensure timely scheduling and delivery of services. • Communicate with customers to confirm orders, provide updates, and ensure clarity throughout the service journey. • Oversee warranty-related requests, validating claims and coordinating appropriate follow-up actions. Service Operations Coordinator Essential Experience/Skills/Qualifications • Previous experience in a customer-focused or operations support role within a fast-paced environment. • Strong organisational skills with the ability to manage multiple tasks and high workloads effectively. • Excellent communication skills, both written and verbal, with a confident and professional approach. • Good IT proficiency, including experience with ERP or order management systems. • Proactive and driven mindset, with a team-oriented attitude and strong attention to detail. If you feel you’re a good fit for this position, please click ‘apply