United Infrastructure is looking for a Gas Engineer Supervisor to lead a team of gas engineers within social housing properties.
Responsibilities
* Supervise a team of gas engineers carrying out servicing, breakdowns, repairs, and installations within occupied and void social housing properties.
* Ensure all gas works comply with Gas Safe regulations, Health & Safety legislation, and company procedures.
* Plan and allocate daily workloads to engineers to meet service level agreements (SLAs) and contract requirements.
* Monitor engineer productivity, performance, and quality of work through regular audits and site inspections.
* Provide technical guidance and support to engineers when diagnosing complex faults.
* Ensure all servicing and maintenance records, including LGSR (Landlord Gas Safety Records), are completed accurately and submitted on time.
* Investigate and resolve technical issues, complaints, and escalations from tenants, clients, or housing officers.
* Conduct toolbox talks, safety briefings, and training to maintain high standards of compliance and safety.
* Ensure engineers maintain high levels of customer service when working in tenants’ homes.
* Liaise with housing associations, contractors, and internal teams to coordinate works and ensure contract KPIs are achieved.
* Monitor stock usage, van audits, and materials to ensure efficient use of resources.
* Assist with recruitment, onboarding, and performance management of engineers.
Qualifications
* Extensive experience working as a Gas Engineer within social housing or domestic properties.
* Previous supervisory or team leader experience within a gas maintenance environment.
* Strong knowledge of domestic gas servicing, repairs, and installations.
* Excellent understanding of Gas Safe regulations and compliance requirements.
* Experience managing workloads and supporting engineers in a field‑based environment.
* Strong problem‑solving and decision‑making skills.
* Good communication skills when dealing with tenants, clients, and internal teams.
* Ability to manage multiple priorities in a fast‑paced maintenance environment.
* Valid Gas Safe Registration ACS Qualifications (e.g., CCN1, CENWAT, CKR1, HTR1, CPA1).
* Full UK Driving Licence.
* Relevant health & safety training (desirable).
Equal Opportunities Statement – United Infrastructure is committed to making every interaction a positive and inclusive experience. If there is anything we can do to support you, remove barriers, or make the process more accessible, please let us know – we want this to be the best possible experience for you.
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