Overview
HGV Class 2 Driver/Team Leader
Location: Manchester
Salary: £35k pa / £17.00ph
Contract type: Perm
Start Date: ASAP
Responsibilities
* HGV Class 2 Driving.
* Ensuring the safe loading & unloading of vehicles or storage containers.
* Handling customers to a superior level of service delivery.
* Run high value Corporate moves, including office/commercial moves.
* Carry out VIP customer service visits to ensure superior level of service is implemented.
* Carry out quality audits, including warehouse activities.
* Ensuring timetables and service expectations are maintained.
* Directing and managing team members.
* Ensuring Company instructions and standards of discipline, workmanship and safety (including accident reporting) are maintained at all times.
* Ensure compliance of vehicle defect checks.
* Provide Removals training & development to Operational staff members
* Coach staff on an ongoing basis.
* Help identify problem areas and be instrumental in the solution.
* Implementation of Health & Safety Regulations and conducting of Risk Assessments.
* Coach and train on the dismantling and rebuild of furniture.
Qualifications
* Advanced supervisory and team leadership skills.
* High personal & professional standards.
* Excellent customer service skills and a cooperative attitude.
* Necessary experience in the moving industry.
* High degree of problem solving.
* Willingness to work away from home for periods of time and some weekends as directed.
Shift Pattern
* Monday to Friday
* Start times from 6am
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