General information Reference 010467 Publication start date 26/02/2026 Job description Mobile Hire & Sales Coordinators Post description Mobile Hire & Sales Co-ordinator Division Survey - Hire & Sales Title Mobile Hire & Sales Coordinator Contract type Permanent Full Time Location 16 Castle Road, Falkirk, FK27UY Location United Kingdom, Scotland, Survey North Number of positions to be provided 1 Employment Details Contract hours 42.50 About the role The Role Our team is the best in the industry – is it time for you to join us? Our nationwide Survey and Safety division hire a comprehensive range of equipment including construction levels and lasers, total stations, GPS, cable detection equipment, GPR, ATEX lighting, gas detection, communication equipment and much more to all sectors including the construction, civil, utilities, rail, shop fitting, fit out and infrastructure sectors. As the first point of contact at our depots, Hire & Sales Coordinators (HSC) play a pivotal role in driving our business' success, by building strong customer relationships, understanding their hire needs and ensuring we can meet them. The Regional Hire & Sales Coordinator will provide holiday, absence and staff shortage cover at depots within the South East region and cover in the absence of the depot General Managers. This is a challenging, fast paced and rewarding role that provides a fantastic platform to grow and progress within GAP Group. What You'll Be Doing: • Processing all hire desk administration including customer and supplier queries • Managing approx. 40-50 incoming and outgoing hires per day • Ensuring sufficient stock levels to meet customer demand and maximise sales opportunities • Load checking vehicles and working effectively with the depot team of drivers and fitters • Resolving customer complaints and supplier issues efficiently About You What We're Looking For: • Previous experience of working within a high-volume hire desk role is essential • Excellent customer service skills with a focus on increasing sales • Effective communicator with strong organisational skills and attention to detail • Proficient IT skills with working knowledge of MS Office including Outlook and Excel • Strong team player with the ability to work to own initiative • Full Driving licence • Although a survey hire background would be great, as long as you have a proven passion for customer service and the drive to learn we can help with the rest. About Us About GAP and What We Offer: As a Mobile Hire & Sales Coordinator, you'll be joining an industry leader that's growing and genuinely committed to your success. At GAP, we're proud to be the UK's leading equipment hire provider—supporting projects big and small across construction, infrastructure, events, and more. With nearly 200 locations nationwide and a wide range of specialist divisions, we offer exciting opportunities in everything from Plant and Tools to Lifting, Survey, Environmental, and Event Services. As a family-run business with over 50 years of experience, we believe in doing things the right way. That means: • More investment in our equipment than anyone else in the industry, so you work with the best tools in the game • Remaining fully independent, which lets us make agile, long-term decisions that support your success • Offering real career growth, training, and development from day one • Support that values you – from generous holidays to Life Assurance and Health & Wellness Support Whether you're hands-on or customer-focused, there's a place for you at GAP where your work makes a difference. If you're up for the challenge and want to feel valued at work, then we'd love to hear from you! Ready to get started? Upload your CV and complete our short application—we'll take it from there. We're proud to be an Equal Opportunities employer and embrace the unique contributions each individual brings.