Team Member - Pizza Hut at Glenshire Group
We are currently recruiting for a Team Member. This is an opportunity to join our team and help us deliver a gold-standard customer experience in our store.
Reports To: Restaurant General Manager
Location: Kirkcaldy
Salary: £10.85 - £12.71 per hour (rate depends on age and experience in line with NMW guidelines)
Start Date: Immediate Starts Available
Contract: Full-Time and Part-Time options available
Please Note: Applicants must be 18 years of age or older (required for compliance and closing shifts).
About Glenshire Group
Glenshire Group is a Scottish family-owned conglomerate based in Fife. The Group was established in 2020 to consolidate various existing business interests spanning multiple sectors operating within various sectors including Retail, Hospitality, Property, Cleaning Hygiene, Online and Frozen Drinks (Skwishee) space.
Position Overview:
Team Members are jacks of all trades. You can gain experience in helping customers with their orders, running food preparation and working together to keep the restaurant in order.
Functional Responsibilities:
* Enjoys keeping things clean and safe for customers and teammates
* Adheres to all safety, sanitation and security standards
* Follows all standards for the quality execution of specific stations of responsibility
* Maintains knowledge of menu items and promotions
* Follows all cash handling procedures safely and in accordance with company standards
Leadership Responsibilities:
* A self-leader who takes ownership of tasks and role
* Takes ownership and responsibility of one's own actions
* Aspires to lead and mentor peers
* Continually communicates with manager to analyze and understand business needs
Culture Responsibilities:
* Champions Yum!’s culture and values
* Dedicated to doing quality work
* An inclusive team player
* Fosters positive relationships with teammates and customers
* Anticipates customers’ needs by being attentive to body language signs in order to add value to
the customers’ experience and promote repeat business
* Handles customer complaints according to guidelines to ensure customer issues are resolved
Educational & Experience Requirements:
* GCSEs or equivalent in core subjects grades A-D
* Food retail or service industry experience preferred.
* Ability to exceed Customer Satisfaction expectations
* Sound communication and interpersonal skills
* Willingness to learn new skills
Physical Requirements:
* Able to bend at the waist and lift items up to 10 Kgs. to waist level
* Able to move items up to 10 Kgs. for distances of up to 25 feet
* Able to remain standing and active for an 8-12 hour shift
* Able to tolerate exposure to hot temperatures (above 32° C) throughout the shift
* Able to hear, understand, and respond to Team Members' requests in a loud environment
* Skill and coordination at using hands to perform kitchen and cleaning duties such as operating
machinery and kitchen equipment
* Able to tolerate exposure to all products without an allergic reaction or sensitivity.
* Able to tolerate exposure to chlorine sanitizing solution
What do we offer:
* Weekly Pay (No more waiting for monthly pay day!)
* Enjoy a 50% discount at our Pizza Hut delivery sites
* Work with a great team in a supportive environment focused on your success.
* Ample opportunity to learn and grow, with career progression opportunities within Pizza hut or wider group businesses
If you are hardworking, customer-focused, and ready to grow with us, we would love to hear from you.