Scheduling Assistant – 6 Month Contract (Potential to Go Permanent)
Looking for your next challenge? We’re working with a leading technology-driven business in the energy sector who are looking for a Scheduling Assistant to join their friendly and fast-paced team in Blackpool.
Package & Details
* Salary: £24,500
* Start: ASAP - 6-month FTC, with scope to become permanent
* Hours: 35 hours, Monday–Friday, 9am–5pm
* Location: Blackpool (office-based to begin with, hybrid after training – 2/3 days in office/home)
Benefits You’ll Enjoy
* 20 days holiday + bank holidays (rising to 25 with service)
* Option to buy up to 5 extra holiday days each year
* Pension scheme
* Employee Assistance Programme (covering health, legal and counselling support)
* Bonus and award schemes
* Season ticket loans
* Company socials including summer BBQs, festive events and more!
The Role:
You’ll be part of the team that organises smart meter installations, exchanges and maintenance across the UK. Your focus will be on keeping appointments running smoothly – matching customer needs with engineer availability while maintaining great service standards.
Your Day-To-Day Will Include:
* Managing customer queries by phone and email.
* Booking and scheduling engineers for appointments.
* Handling urgent work requests and allocating to the right engineer.
* Keeping track of KPIs and service levels.
* Solving scheduling challenges quickly and effectively.
* Building strong relationships with engineers, customers and colleagues across the business.
What We’re Looking For:
* Ideally up to 2 years’ experience in scheduling, coordination or administration.
* Awareness of Meter Operators (MOP) is helpful but not essential.
* Excellent customer service skills and a confident communicator.
* Organised with the ability to juggle multiple priorities.
* Strong IT skills (Microsoft Office and CRM/provider systems).
* A problem-solver with a proactive and positive attitude.
YourRecruit Ltd is an equal opportunities employer and welcomes applications from all suitably qualified persons. We are committed to providing a working environment that is free from discrimination, harassment and bullying.
YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation.
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