Operations Manager | London | Flagship store | Salary up to £38,000 + Bonus | Retail Salary: Up to £38,000 + Bonus & Benefits We are seeking a commercially driven and highly organised Operations Manager to join the flagship team in London. This is a dynamic role with a 60% focus on back-of-house and stock operations, and 40% dedicated to leading shop floor performance and driving results. The Role You will take ownership of all operational processes, ensuring stock accuracy, seamless deliveries, strong compliance, and efficient back-of-house management. Alongside this, you will be a visible leader on the shop floor, supporting the team, enhancing customer experience, and delivering sales performance and business kpi's. Operations Manager Key Responsibilities Lead and optimise all back-of-house operations, stock control, and inventory management Drive operational excellence, ensuring compliance and process efficiency Analyse KPIs to improve stock flow, availability, and overall performance Support and lead the shop floor team to maximise sales and service standards Take accountability for driving results and achieving commercial targets About You - Operations Manager Proven experience in both back-of-house operations and shop floor management Strong stockroom, inventory, and operational expertise Commercially aware with a track record of driving sales and results Highly organised with exc...