Team Administrator
Band 3
Job overview
The purpose of this post is to provide a comprehensive administrative service, across the 24/7 All Age Trust Crisis Helpline/NHS 111 Mental Health Dial 2 and GM MHUT.
This role will involve the use of Microsoft Office Packages to provide a high-quality administrative service to the teams, typing of letters and reports and completing ad-hoc requests as and when required, including the use of NHS systems. The role will also involve data collection and monitoring, extracting data from various systems and reporting as required, providing support for meetings including providing detailed minutes, organisation of meetings and preparation of agenda and papers for meetings. The postholder will have excellent organisational skills and time management skills with the ability to prioritise a busy workload in a fast-paced office environment.
Please note - This role is not eligible for sponsorship unless you meet criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. Separate provisions are applied to workers who have been sponsored and held continuously Skilled Worker visa since prior to 04/04/2024.
Main duties of the job
Provide an array of administrative support to the wider Emergency and Urgent Care teams, 24/7 All ages Crisis Helpline Team and the NHS 111 Option 2 service – this includes typing of letters and reports, ensuring data is accurate and updated as required, utilising skills for any ad-hoc requests from the team, maintaining administration duties, using the NHS system Paris and prioritising workload, competent in using Microsoft Office to produce documents, photocopying, filing, organising and minuting meetings, stationery stock control and ordering on Supplychain, Integra etc as required, support the management by using the NHS
Working for our organisation
Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7,000 members of staff, who deliver services from more than 122 locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options. Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
Detailed job description and main responsibilities
Please see attached job description and person specification
* Pay Enhancements – 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
* 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
* Experience of working in administration
* Experience of using NHS systems
* Experience of using Microsoft Office
* OCR Word processing II or equivalent
* Experience of using Microsoft packages to produce documents.
* Experience of using NHS systems, such as Paris, Micad, Supplychain.
* Previous experience in supporting senior managers.
Shortlisting
* NVQ Level 2 or equivalent experience
* Good standard of education
* OCR Word processing II or equivalent
* Experience of using NHS systems, such as Paris, Micad, Supplychain
Important Information about working for GMMH: All positions within the Trust are subject to satisfactory pre-employment checks. For further information on the checks required please visit the NHS Employers website www.nhsemployers.org
The Trust mandates all post holders who require a DBS for their role to subscribe to the DBS Update Service. You will be required to enrol for this service for a fee of £16 per year and maintain registration throughout your employment with GMMH.
Applicants are encouraged to apply for posts at Greater Manchester Mental Health who have direct experience of mental health, learning disability or drug and alcohol services either as a service user or a carer.
The Trust is also committed to safeguarding children, young people and vulnerable adults and requires all staff and volunteers to share this commitment.
We are aspiring to ensure our workforce is representative of the diverse communities that we serve, and we are strongly committed to removing barriers to employment for candidates from under-represented groups, for example BAME, Disabled and LGBT+ communities. If you would like to have an informal chat about the recruitment process for this role or would value some additional support, we’d love to hear from you.
Use of Artificial Intelligence (AI) when writing job applications
A candidate may utilise the help of AI when writing job application. The assessment of an application is made on its entirety and most times AI-generated content does not fully grasp the context and requirements of the job one applies for thus producing inaccurate and misleading information, especially in the supporting statement section of an application that can lack real life examples of one’s achievements, success and challenges.
We have added a disclaimer to our application process advising that the use of AI is monitored. GMMH reserves the right to follow up with a candidate at the interview on specific responses and those examples used in the supporting statement to explore it further.
Sponsorship
We are proud to be an approved sponsor for the Skilled Worker visa. Applications from individuals who require sponsorship will be considered alongside all other applications. Please be aware that not all roles are eligible for sponsorship. You can review the list of eligible roles and salary requirements on the UK Government’s website – clickhere.
If you are offered a role with us and you require sponsorship, we will check your eligibility in line with the information on the above website. Your offer of employment could be withdrawn if the role is not eligible for sponsorship, and you are not otherwise able to evidence your right to work in the UK.
The Home Office introduces new changes from 22/07/2025 that impact the health and care sector, you may wish to familiarise with it here.
Do you have experience outside the NHS?
We want to attract and retain people with diverse skills and experience, to deliver inclusive healthcare services to our communities.
We will consider relevant experience outside the NHS to calculate your salary on appointment. Please contact our Recruitment Team for more information.
**Please note, this vacancy may be closed at any time if sufficient applications have been received**
Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Name Angela Hunt Job title Program Manager Email address angela.hunt@gmmh.nhs.uk Additional information
Working days will be 9am - 5pm with flexibility.
To be able to cover GM MHUT when necessary via working virtually to provide cover when required.
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