Job Description
What's in it for you...
* Become part of a team that’s very passionate about creating great hospitality experiences.
* Competitive salary.
* 29 days holiday (including bank holidays), pension and life insurance.
* Food on us during your shift.
* Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work.
* Time off to volunteer with one of our partner charities.
* Hox Hero and Nifty Fifty, our rewards for going the extra mile and living our values.
* An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.
* Regular team get togethers, from our High Fives to our (pretty special!) team parties – we know how to have a good time!
* The chance to challenge the norm and work in an environment that is both creative and rewarding.
* Join an innovative, fast-growing, international group that is shaking things up on the hospitality scene.
* Excellent discounts across The Hoxton and the global Ennismore family.
What you’ll do…
* Create a fun and relaxed atmosphere where guests come to wind down and enjoy themselves.
* Ensure the F&B operations area are health & safety compliant for each shift.
* Run the daily briefing’s for the restaurant & bar teams.
* Support meeting & event operations from social events to big bash weddings.
* Coordinate and run the reservations system.
* Support the commercial goals of the business.
* Draft floor plan based on covers.
* Support with F&B stock; ordering and stock counts.
* Support with training for the F&B team.
* Scheduling and rotas for team members, ensuring staff levels are maintained appropriately.
* Cash handling and daily reporting of revenues as per hotel SOP’s.
* Responsible for the service on the floor and bar.
* Responsible for the safe opening and closing of the restaurant.
* Work with the culinary team on menus, service and product availability.
What we’re looking for…
* Individuals. You’re looking for a place where you can be you; no clones in suits here.
* Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night.
* You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience.
* You’re not precious. We leave our egos at the door and help get things done.
* You’re up for doing things differently and trying (almost) everything once.
* If we got stuck in a lift together, we’d have a good time and share a few laughs.
* You want to be part of a team that works hard, supports each other, and has fun along the way.
* Previous work experience as floor manager or supervisor in a busy and high-volume restaurant.
* A natural at leading and managing others, you lead by example and create an environment where your team can be their best self.
* Nothing is an issue for you - you know what our guests want even before they do.
* You pay attention to the details!
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