Customer Service Executive Dive into a Role with Real Impact! Coolham, West Sussex | £26,000 £27,000 per annum (depending on experience) Join Waterstream home of Compass Pools, one of the UKs leading luxury swimming pool specialists! At Waterstream, we dont just build pools we create the ultimate lifestyle experience. As our business continues to grow, were looking for a friendly, organised, and proactive Customer Service Executive to join our busy Service Department. If you love keeping things running smoothly, enjoy helping customers, and thrive in a role where no two days are the same this could be your perfect next move! Why Youll Love Working with Us: Be part of a respected, growing company known for quality, innovation, and excellence. Join a friendly, supportive, and professional team that genuinely cares. Enjoy career growth and development opportunities as we continue to expand. Earn a competitive salary and benefits package. Key Responsibilities of the Customer Service Executive: Be the first point of contact for customer enquiries via phone and email youll make every interaction count. Provide professional advice and support on maintenance, repairs, and all things pool care. Prepare and send accurate quotes and invoices youll keep things flowing seamlessly. Schedule engineers workloads to ensure smooth, efficient service delivery. Act as the communication hub between customers, engineers, and internal teams. Keep accurate records and lend a hand with general admin in the Service Department. What Were Looking For: A customer service star with excellent communication and people skills. Highly organised, detail-oriented, and ready to multitask. Confident with Microsoft Office and scheduling systems. A proactive problem-solver who can think on their feet. Experience in customer service, scheduling, or admin especially in a technical, engineering, or maintenance environment would be a real plus. Whats Next? If youre enthusiastic, organised, and love delivering first-class customer service, we want to hear from you! Apply today for immediate consideration.