Join to apply for the General Manager role at Dobbies Garden Centres.
Responsibilities
1. Take full ownership of store management, ensuring all aspects are in place to meet commercial targets, including budget and cost control management.
2. Oversee the entire business operation, maximize profitable sales and growth, and create a customer-focused environment.
3. Lead in creating a positive workplace culture, supporting team development and career progression within Dobbies.
4. Inspire your team to deliver excellent customer experiences by ensuring a seamless customer journey.
5. Monitor service levels, identify improvement opportunities, and coach team members accordingly.
6. Collaborate closely with central support teams to ensure effective communication, stock supply, and responsiveness.
7. Ensure compliance with health & safety regulations, maintaining employee and customer welfare.
Who We Are Looking For
1. Retail management experience leading multiple teams and direct reports.
2. Strong commercial awareness, with understanding of budgets, profitability, and sales growth.
3. Effective coaching and training skills across all levels to ensure top-tier customer service.
4. Excellent communication skills for sharing initiatives and monitoring performance.
5. Adaptability to changing priorities and workloads.
6. Positive attitude towards change, leading teams with motivation and care.
7. Alignment with our values: teamwork, continuous improvement, positivity, and passion for gardens.
What We Offer
1. Generous annual leave with flexible holiday scheduling.
2. Uncapped store discounts, including 50% off in restaurants, 25% in Garden Centre, and 10% in food halls.
3. Financial wellbeing support via Wagestream, including early earnings access and savings options.
4. Access to Retail Trust for confidential support, virtual GP, counselling, and retail rewards.
5. Development opportunities through Dobbies Academy and other programs.
6. A vibrant, passionate, and diverse team committed to customer satisfaction.
About Us
Founded in 1865 by James Dobbie, Dobbies is the UK's only garden centre retailer with stores across all nations. We celebrate garden living year-round, showcase a wide range of products, and foster community through events and charity initiatives. We are dedicated to being a great place to work, encouraging colleagues to grow and succeed together.
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