Black.ai in Greater London is looking for an accomplished Enterprise Customer Success Manager to oversee NHS and private health system accounts. This role requires strategic engagement with senior decision-makers and managing a team to ensure successful adoption and implementation of our AI Care Partner.
Ideal candidates will have at least 5 years in SaaS customer success, with a strong understanding of the NHS environment. You will drive organizational change through effective communication and orchestrate delivery teams for impactful results.
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