Job Description Loyalty Manager
Great opportunity for an experienced Loyalty Manager ideally with retail experience, to join leading UK retailer on a permanent basis.
The successful candidate will response for rolling out campaign plans and loyalty activations that contribute to incremental revenue and enhance customer experience.
Must be available to start within 1 month
Based in Brighton - Hybrid working – 2 days in office, 3 from home
Roles & responsibilities:
Assist in achieving loyalty programme revenue targets through well-executed campaigns and strategic support.
Plan and coordinate loyalty promotions including events, discounts, product pushes, and sampling initiatives
Lead the coordination of campaign delivery across CRM, Digital Marketing, and E-Commerce teams to ensure smooth execution.
Collaborate with the wider marketing team to produce emails, SMS, social content, digital assets, and retail merchandising.
Work with Retail teams to maintain up-to-date training materials and communications, keeping frontline staff informed on loyalty programme developments.
Compile and share reports on loyalty programme performance with internal stakeholders, ensuring transparency and insight-led decisions...