Overview
Do you recognize yourself when you enter one of our stores? Are you passionate about athletic sneakers and apparel, enjoying both collecting and discussing the latest styles? If you love engaging in natural, friendly conversations, adapting to different customers, and resolving issues with a smile, this role is for you. Working as part of a team, you'll also focus on improving your individual skills on the sales floor. Your success will be measured through personal and productivity goals, as well as your ability to provide a great in-store experience to every customer.
Qualifications
* 0-3 years of retail experience
* Confident and comfortable engaging with customers to deliver an elevated experience
* Motivated to achieve great results through enthusiasm for interacting with customers and athletic products
* Ability to initiate and complete tasks independently
* Flexible availability, including nights, weekends, and holidays
Responsibilities
* Ensure high levels of customer satisfaction by being knowledgeable about all products and collaborating with co-workers to provide excellent sales service
* Meet sales, customer experience, and operational expectations
* Maintain personal and team productivity goals
* Engage with every customer by asking open-ended questions to assess their needs
* Learn and share expertise on products and trends to meet customer needs
* Stay informed about current and upcoming products and trends
* Contribute to a positive and inclusive work environment
Benefits
* Hourly wage: £10.00 - £13.65
* 28 days holiday, plus an extra day per year for the first 5 years
* Associate discount of 30-50%
* Hapi App – offering discounts and prize draws
* Employee Assistance Program – Retail Trust
* Company Sick Pay Scheme
* Head Office Internships
* Striker Ambassador Programme
* Development Opportunities
Address
Eldon Square
City: Newcastle-Upon-Tyne
Country: UK
Postal Code: NE1 7XS
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