Overview
Job Summary
We are seeking a dedicated Care Co-Ordinator to assist us with improving services for patients who are residents within our Practice boundary. The post holder will be responsible for coordinating activities to deliver the directed enhanced services related work on behalf of Bower Mount Medical Practice, ensuring all residents receive coordinated, and high quality patient-care services. The post holder will be part of a multi-disciplinary team supporting the Practice to achieve safe and high quality care.
Responsibilities
* Be responsible for co-ordinating work supporting Bower Mount Medical Centre in delivering the DES specification within its localities
* Work closely and in partnership with the Social Prescribing Link Worker(s) or social prescribing service provider and Health and Wellbeing Coach(es)
* Work with the GPs and other primary care professionals within the PCN to identify and manage a caseload of patients, and where required and as appropriate, refer people back to other health professionals within the PCN
* Support for care home / DES
* Support the coordination and delivery of MDTs within the Practice and if required within the MC PCN
* Care Coordinator(s) can discuss patient related concerns and be supported to follow appropriate safeguarding procedures (e.g. abuse, domestic violence and support with mental health) with a relevant GP
Qualifications
Essential
* GCSE Mathematics and English (or equivalent).
* Full UK driving license required as the role needs home visits
Desirable
* Training in motivational coaching and interviewing.
* NVQ Level 3 or equivalent in health and social care.
Experience
Essential
* Experience of supporting people, their families & carers in a related role.
* Good experience of IT systems and packages.
* Experience of data collection and providing monitoring information.
* Experience of working within a patient facing role.
* Experience of Electronic Patient Records.
* Knowledge of the purpose of departmental policies, procedures and care pathways.
Desirable
* Experience of using EMIS, Docman and other clinical systems.
* Experience of working directly in a community development context, adult health and social care, learning support or public health/health improvement (including unpaid work).
* Experience of supporting people with their mental health.
* Experience of collaborative working and building relationships across varied organisations.
About Us
Here at Bower Mount Medical Practice we are a friendly team, responsible for the care of circa 11,000 patients, including residents of a number of local care and residential homes. Our mission is to provide professional, accessible, quality healthcare services for our patients, providing the best possible outcomes for our patients in a safe and welcoming environment. We strive to be a modern general practice, offering a wide range of services. We aim to be a Centre of Excellence for teaching and training of medical students and GP Registrars, as well as investing in our staff team to develop their skills and knowledge. We are situated in central Maidstone, and offer free parking for staff.
Details
Date posted: 08 September 2025
Pay scheme: Other
Salary: Depending on experience – Competitive
Contract: Permanent
Working pattern: Part-time
Reference number: A5605-25-0005
Job locations: Bower Mount Medical Practice, Bower Mount Road, Maidstone, ME16 8AX
Job Description
Job responsibilities include delivering care coordination for the DES, working with GP practices, Social Prescribing Link Workers, Health and Wellbeing Coaches, MDTs, and other primary care professionals; ensuring safeguarding and data protection compliance; promoting personalised care planning and navigation across health and care services; joining multi-disciplinary teams and attending relevant training.
Note: This description retains the essential information from the original posting while removing extraneous formatting and boilerplate.
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