Position: BMS Service Engineer Location: Midlands Department: Service Employment Type: Full-Time As a BMS Service Engineer, you’ll be the face of Learnd on customer sites in the Bristol area, delivering high-quality building management system (BMS) support, energy-saving solutions, and expert technical care. Your mission: keep systems running efficiently while providing outstanding customer service and energy advice. Key Responsibilities Perform preventative maintenance, fault diagnostics, and emergency repairs on BMS control systems. Ensure customer satisfaction through excellent communication, ownership of issues, and top-quality work. Promote energy efficiency, advising customers on ways to cut energy use and reduce environmental impact. Create and submit clear, timely service reports and documentation. Spot additional service opportunities, generate field quotes, and flag sales leads to the office. Collaborate with colleagues and other service teams to resolve issues. Maintain tools and ensure safety, compliance, and quality on all jobs. Experienced with Trend, Tridium, Delta, or Schneider BMS systems. Strong technical skills with the ability to diagnose and fix control systems. Great communicator who can engage clients and recommend helpful products. Experience in health & safety, with a detail-focused approach. A team player with a can-do attitude and flexible working style. Familiarity with energy management principles and solutions. Full UK driving license and right to work in the UK. Package & Benefits Competitive salary & company vehicle Death in Service policy Healthcare cash plan (UK Healthcare) Enhanced sickness, maternity, paternity, and parental leave policies Employee Assistance Programme Cycle to Work Scheme