Compliance & Business Systems Manager
Salary: £55,000k
Type: Full time permanent
Senior Management Team position
Location: North Newcastle – Northeast
Sector - Food / Packaging / Pharmaceuticals / High speed – volume brand manufacturing
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This is an excellent opportunity to join a multi-site UK business in new Compliance & Business Systems Manager appointment. You will have day to day responsibly of the management and implementation of compliance standards across multiple key business functions including, Quality, Health / safety, Environment, Information Security and BRCGS (Food Safety & Packaging Materials).
This role will ensure that all quality, safety, environmental, and information security practices comply with internal policies, local and international standards and relevant certifications are maintained.
Key Areas,
* Compliance & Audit
* Business systems implementation
* Hands-on leadership across production / operations
* Technology, CI, new machines, automation – GMP
* Lean Six Sigma and other best practice methodologies
* Strong leadership on regulations and compliance processes
Responsibilities
* This role holds end‑to‑end accountability for quality, compliance, governance and continuous improvement across the manufacturing operation.
* Owning and leading the business's Quality Management System (QMS), ensuring it is robust, current and aligned with customer expectations, regulatory requirements and overall business strategy
* Developing, implementing and maintaining quality policies, procedures and standards to ensure products consistently meet specification, safety and performance requirements
* Acting as the primary point of contact for external regulatory bodies, leading third‑party audits including ISO 9001, ISO 14001 and ISO 45001
* Coordinating and governing all ISO compliance requirements, ensuring audit readiness, effective controls and zero major non‑conformances
* Designing and executing a structured internal audit programme, identifying non‑conformances, operational gaps and areas of risk
* Evaluating, approving and monitoring supplier quality performance, including supplier audits and manufacturing site risk assessments
* Working closely with suppliers to resolve quality issues, improve consistency and strengthen quality feedback loops across the supply chain
* Partnering with operational leaders to embed high standards across production, balancing quality integrity with commercial delivery
* Identifying gaps where new procedures are required and leading their development, implementation and training
* Reviewing and analysing quality performance data, KPIs and cost of quality metrics, identifying trends and improvement opportunities
* Driving continuous improvement initiatives to enhance efficiency, repeatability and product reliability
* Integrating health, safety and environmental compliance into governance and operating processes, promoting a zero‑harm culture
* Providing structured, meaningful quality and compliance reporting to senior leadership to support decision‑making as the business scales
Ideal candidate skills You will be well suited to this role if you bring:
* Proven experience within manufacturing quality and compliance
* Strong working knowledge of ISO 9001, with exposure to ISO 14001 and related standards
* Experience owning, improving and governing a Quality Management System
* Confidence leading audits, investigations and corrective actions
* The ability to influence and educate operational teams without being bureaucratic
* A practical, hands‑on mindset suited to a fast‑growing manufacturing environment