Housing Repairs Response Supervisor
Vacancy Type: Permanent/Full Time
Hours Per Week: 37
Length of Contract: Permanent
Salary Range: £32,597 to £36,363 per annum plus a market supplement of £5,000
Application Deadline: 10 May 2026
Our client is looking for an experienced and motivated Responsive Repairs Supervisor to lead the front line of their Housing Repairs service. If you thrive on problem solving, enjoy leading skilled trade teams, and take pride in delivering a high quality service to residents at their time of need, this is a role where you can make a real difference every single day.
Our client is the largest landlord in their district, providing lettings, tenancy and estate management to over 3800 properties. The Housing Repairs service is responsible for the ongoing maintenance, repairs and refurbishment of the council's housing stock, which consists of general and sheltered housing, containing flats, bungalows and houses. Their aim is to provide safe and secure homes for residents to live in, whilst upholding the values and standards of the Council and maintaining their landlord's strategic vision.
Key Responsibilities:
The successful candidate will be responsible for the day-to-day oversight of the response repairs operational team, with particular focus on Health and Safety, fleet and equipment management, organising training and ensuring customer satisfaction standards are met.
Primarily based at our client's offices and depot in Spalding but with the need to regularly visit various sites and properties throughout the district, you will have regular contact with customers, contractors, suppliers and the repairs team to ensure the service is delivered safely and to a high standard.
Responsibilities include but not limited to:
* Ensure compliance with all Health & Safety legislation, including the Health & Safety at Work Act and any specific trade-based legislation and regulations
* Organise necessary training in relation to legislative requirements or emerging good practices
* Oversee the management of the vehicle fleet, tools and necessary equipment
* Investigate and respond to Stage 1 complaints and Service Requests
Our client is looking for someone who has previous experience in a similar role and has practical knowledge of construction practices within the social housing or rented sector.
Benefits
Our client offers excellent terms and conditions of employment including:
* Access to the Local Government Pension Scheme – enjoy peace of mind with generous employer contributions to a scheme designed to provide long-term financial security after your working life
* Generous annual leave scheme plus option to buy more
* Employee Assistance Programme
* Employee Benefits Platform including retail, holiday, and leisure discounts
* Cycle to work scheme*
* Flu Jabs
* Free Eye Test voucher for regular screen users
* Flexible Working Policy
* Agile Working Policy*
* Car mileage reimbursement*
* Excellent career progression and training opportunities
* Long Service Recognition*
*Certain restrictions may apply.
About Our Client
Our client is part of a large local government partnership – the largest Council Partnership in the country – formed by three district and borough councils. Since October 2021, the Partnership Councils have been working closely to deliver improved services to the communities in the sub-region and already there have been many positive outcomes.
Over time, it is envisaged that services will become formally shared across the three Councils creating the opportunity for colleagues to be involved in new and innovative areas of work.
Our client is an Equal Opportunities Employer, committed to ensuring all recruitment processes are non-discriminatory and that no potential or current employee is treated unfairly.
Our client reserves the right to change the closing date, depending on application numbers. Interviews may be arranged virtually / in person when suitable candidates apply which may be prior to the closing date.