Salary: £24,500 - 42,000 per year Requirements: Bachelors degree in Computer Science, IT, Unified Communications, or related field; Masters preferred Minimum 5 years CUCM voice experience with design, implementation, architecture, and third-party call routing support Certifications such as CCNA, CCNP, or CCIE are desirable Strong UC Voice skills across IPTrade, Voice Recording, Cisco UC Servers, HP Servers, VMware, CIMC, iLO, Windows, CDR, NAS, and VEEAM Knowledge of SIP, G711alaw, Cisco CUBE, gateways, and modems Excellent analytical, communication, and leadership abilities Responsibilities: Shape the networking landscape for key customers by defining design direction Conduct design reviews and support implementation of networking solutions Maintain documented solutions that protect digital assets and ensure system integrity, confidentiality, and availability Govern UC Voice architecture and lead technical delivery Manage risks and ensure compliance with relevant standards Translate requirements into effective strategies for system implementation Drive continuous improvement and create test plans Run Proofs of Concept (PoCs) and conduct testing Document standards and deliver training for team members Travel for testing and implementation as needed Provide reporting to support system performance and security Technologies: Cisco Support Mobile Network VMware Veeam Windows Office 365 Security More: At M Group Telecom, we are enabling and enhancing telecom networks while playing a lead role in the delivery of our tech-enabled future. We provide full network cycle services for fixed, private, and mobile operators. Our team thrives in a friendly, fun, and respectful environment where safety and client-centricity are paramount. We offer a competitive range of benefits including a matched pension scheme, online GP service, employee assistance program, and a health care cash plan. We aim to be an employer of choice, supporting a diverse workforce and a culture that promotes belonging. last updated 5 week of 2026