What we are looking for
We are seeking a Junior Telecoms Technician to join our Telecoms team at Netmatters as we undertake new projects and face new challenges during our continued growth.
About Our Values (How We Work)
Netmatters is committed to the welfare and development of our team members. We prioritize work-life balance and health and well-being. Teamwork is central to our values, and we aim to provide a positive experience for clients and suppliers alike.
As a growing company, we embrace challenges and opportunities, keeping our work engaging. We also take our responsibilities to the community seriously, supporting charities and organizing sponsored events. We have achieved carbon neutrality and are working to improve further.
We are proud to be an equal opportunities employer and encourage applications from all qualified candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, or marital status.
What makes a Junior Telecoms Engineer?
A Junior Telecoms Engineer should demonstrate a strong work ethic, a passion for career development, and excellent customer service skills. You will assist with on-site installations and support customers via telephone. The role offers opportunities for growth into a specialist within Telecoms and Networking, supported by training courses.
What You Should Bring
* A passion for Telecoms or Networking
* At least 1 year of IT/Telecoms experience
* A strong work ethic and willingness to learn
* Ability to work independently and in a team
* Proactive attitude and eagerness to learn
* Exceptional customer service skills
* Confidence when interacting with customers
* Availability for full-time training
* A full UK Driving Licence
Role Responsibilities
* Supporting small and medium business Telecoms networks and systems
* Assisting in the implementation of business-grade telecoms systems both on-site and remotely
* Administering IP Phone systems via web interfaces
* Helping customers with broadband and leased line installations
* Working with diverse clients across various sectors
* Contributing to clients' long-term Telecoms and Network strategies
* Learning new technologies tailored to client needs
* Opportunities to specialize in specific industry sectors
All applicants must have the right to work in the UK. #J-18808-Ljbffr