Job Title: Senior Credit Controller
About the Role
Working closely with the Credit Control Manager, the Senior Credit Controller will take a proactive role in managing the sales ledger, driving cash collection and supporting process improvements within the finance function.
This position requires someone confident in handling complex accounts, building strong B2B relationships and contributing to reporting and month-end processes.
Key Responsibilities
1. Take ownership of a section of the sales ledger, ensuring timely collection of outstanding payments
2. Proactively manage aged debt, reducing overdue balances and escalating issues where necessary
3. Build and maintain strong relationships with customers to resolve queries efficiently
4. Process and allocate payments accurately (bank transfers, cheques, card payments)
5. Perform credit checks on new and existing customers and make recommendations on credit limits
6. Work closely with Dispatch to release held orders in line with agreed credit terms
7. Investigate and resolve invoice and account queries
8. Issue credits and process refunds as required
9. Manage EDI and daily invoice distribution
10. Collect and attach PODs to outstanding invoices
11. Perform bank reconciliations