Job Description
Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation.
Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues.
Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third party customers.
Job Summary
The Lead\Senior Business Analyst will be responsible for the successful completion of a wide range of divisional initiatives, including but not limited to Process improvement, Client onboarding, Product Launches, System implementations.
The Lead\Senior Business Analyst will collaborate with cross-functional teams to analyse business processes, gather and translate requirements, and drive end-to-end solutions that enhance operational efficiency, compliance and risk management.
Provides mentorship to junior analysts and contributes to continuous process improvement.
What You'll Do
To analyse, validate and confirm business requirements and ensure that these are built into changes made to processes and system during delivery. This includes:
• Identifying impacted stakeholders and systems
• Documenting business requirements in a formal manner including the facilitation of formal approvals.
• Translate business and system requirements into test scenarios/cases and manage these through to completion.
• Prioritisation of all requirements into a formal project plan for execution
Manage all new client/portfolio on boarding for the business including managing the operational
aspects of new business with internal stakeholders, business partners and 3rd parties.
To Project Manage, co-ordinate and deliver activities in support of project implementation to include maintaining a budget, training preparation, data analysis and supporting cutover and post go-live activities.
To report on a regular basis on progress, highlighting any issues at the earliest opportunity.
To recommend solutions to these issues such that they are resolved in the most cost effective manner
Who You Are
• Ability to identify business requirements and analyse and translate these into requirements documents
• Ability to translate business requirements into test scenarios and cases and mange through to completion
• Ability to prioritise, delegate, respond and follow-up issues in a timely and appropriate manner
• Ability to develop project plans and monitoring techniques to ensure the effective provision of the project to time, quality and cost
• Analysis and problem-solving skills
• Effective project control skills covering risk management, budgetary management, contingency planning and change control
• Experience of the software development lifecycle (Waterfall and Agile)
• Excellent verbal and written communication skills
• Hands on manual testing experience
• Self-motivated with the initiative to liaise with business and I.S. resources, stakeholders and management
• Understanding of asset management products, processes and systems
• Ability to demonstrate awareness of the regulatory framework around asset management products
Qualifications
• Education to A level standard - minimum
• Degree level qualification desirable
• Ideal but not essential - Prince 2 qualification, Chartered Securities Institute Diploma or equivalent
Benefits of working at Canada Life
We believe in recognising and rewarding our people, so we offer a competitive salary and benefits package that's regularly reviewed. As a Canada Life UK colleague, you'll receive a competitive salary and comprehensive reward package including a generous pension and bonus scheme, along with, income protection, private medical insurance and life assurance. We have a fantastic number of other benefits and support services as well as regular personal and professional development.
How we work at Canada Life
Our culture is unique and incredibly important to us. We care about doing the right thing for our people, customers and community and helping others to build better futures. Our blueprint behaviours shape and influence how we work, and are central to the relationships we have with others. Every day we are encouraged to be more curious, own the outcome, face into things together and find a way forward.
We want colleagues to have rewarding careers with us so we invest in the development of our people, technology and workplaces. That's why we offer a range of training, flexible working and opportunities to grow and develop.
Diversity and inclusion
Building an inclusive workplace with a diverse workforce where everyone can feel they belong and achieve their potential regardless of gender, ethnicity or any other characteristic is a key commitment for us. We are proud of the progress we're making in DEI, and we continue for it to be a significant focus.
"At Canada Life we believe in the power of great people from different backgrounds, experiences and perspectives coming together to build better futures. Emerging talent is crucial to our growth and creating an environment that continues to inspire us all." Nick Harding, Chief People Officer, Canada Life UK
We appreciate that everyone has different work and life responsibilities. We're happy to discuss flexible working arrangements, including part time, for any of our roles should this be a requirement for you.