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Cluster facilities manager

Stoke-on-Trent
Samko Holdings Limited
Facilities manager
Posted: 7h ago
Offer description

Job Description:


As a Cluster Facilities Manager you’ll direct the engineering/maintenance of your hotel and ensure the safety and comfort of hotel guests and team members – making sure all activities are delivered safely and with compliance. Motivating and training your team with the skills to keep hotels always looking their best.


Your day to day


People

* Direct daily engineering needs, plan and assign work ensuring you always have the right team in place
* Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognise good performance
* Promote teamwork and quality service through daily communication and coordination with other departments.
* Communicate with all hotel department heads to stay informed of maintenance needs and ensure timely responses to requests


Guest Experience

* Help guests needs to ensure their satisfaction
* Use a maintenance programme to ensure the hotel is maintained and in service for our guests


Responsible Business

* Oversee the physical operations of the hotel, including maintenance and repair and order parts and supplies in a timely and efficient manner while minimising waste and maintaining “green” initiatives
* May be responsible for hotel security to minimise risk of theft, crime and other hazards
* Ad-hoc duties – unexpected moments when we have to pull together to get a task done


Accountabilities

This is the top Maintenance/Engineering job in a large major flagship hotel with multiple sites and facilities and convention facilities. Supervises a staff of maintenance/engineering tradespersons and contractors. May oversee subordinate managers and supervisors.


What we need from you

* Some college or advanced vocational training.
* Five years’ experience in general building maintenance and/or construction or equivalent combination of education and experience.
* Specialised expertise in plumbing, electrical, mechanical, and carpentry fields.
* Level 3 EPA Certification, HVAC and refrigeration certificate, licensed plumber and/or journeyman status for electrician and carpenter may be required.
* Hotel experience preferred Professional certification and licence if required by law.


Essentials for the role


* Building & Grounds Maintenance: Conduct inspections, respond to maintenance requests, and arrange for routine maintenance of electrical, plumbing, and HVAC systems.
* Health & Safety Compliance: Ensure buildings and systems meet legal health and safety standards, including fire alarms and other safety equipment.
* Contract & Vendor Management: Negotiate with and manage external contractors for services such as cleaning, security, catering, and equipment maintenance.
* Budget Management: Oversee facility spending, manage accounts, and identify cost-saving measures, including energy efficiency initiatives.
* Project Management: Coordinate refurbishments, renovations, and office moves, liaising with property teams.
* Space Management: Manage the physical use of space within buildings.
* Emergency Response: Address urgent maintenance issues and participate in emergency cleaning tasks as needed.
* Strategic Planning: Contribute to the long-term strategic management of the organization's infrastructure and resources


What we offer


We’ll reward all your hard work with a great salary and benefits.

Join us and you’ll become part of the Samko Hospitality Ltd family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives.


Pay: £35,000.00-£40,000.00 per year


Job Types: Full-time, Permanent


Benefits:

* Company events
* Company pension
* Employee discount
* Free parking
* On-site gym
* On-site parking


Work Location: In person


Application deadline: 25/10/2025

Expected start date: 31/10/2025

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