Responsibilities
* Coordinate and track the execution ofNon-Disclosure Agreements (NDA)and other legal contracts.
* Order & Logistics Management
* Handle end-to-end order processing and generateInvoices, Packing Lists, and shipping documentation.
* Act as the primary point of contact forlocal transportationand freight forwarders to ensure on-time delivery.
* Sample & Technical Asset Tracking
* Manage the lifecycle ofDemo Samples and Evaluation Boards (EVB), including dispatch and return tracking.
* Coordinate with FAEs to ensure samples reach customers for testing on schedule.
* Administrative Support
* Manage dailymail delivery, courier services, and document filing.
* Monitor payment status and follow up on overdue accounts receivable.
Typical Performance Measures
* Order Management and Coordination
* Shipment Monitoring and Progress Updates
* Data Management Quality
* Sales Reporting and Analysis Effectiveness
Professional Skills/ Abilities
* Proficient in MS Office (especially Excel) and ERP systems. Ensure proficiency, accuracy and organization in managing and maintaining data within systems.
* Experience in sales operations and assisting customer inquiries within the international business environment.
* Familiarity with order processing workflows, shipment tracking, and coordination with regional and global teams.
* Excellent English communication skills, both spoken and written, for effective collaboration with customers and team members.
Business-level English for handling international contracts and documentation.
* Highly process-oriented, with the ability to follow and refine workflows to enhance efficiency and performance.
* Strong analytical skills to compile sales performance reports and to support sales strategies.
* Able to handle multitasking under deadlines while ensuring a high level of accuracy and attention to detail.
Personal Qualities
* Analytical Thinker: Skilled at interpreting data to support decision-making.
* Detail-oriented: Ensures precision in all tasks and communications.
* Adaptable: Adjusts quickly to changing priorities and workloads.
* Proactive: Identifies challenges and opportunities for improvement.
* Customer-centric: Builds strong relationships to enhance satisfaction.
* Collaborative: Works effectively with diverse teams and stakeholders.
* Strong Communicator: Articulates ideas clearly and professionally.
* Organized: Manages multiple tasks with structured efficiency.
* Driver's License: A valid driver's license is preferred.
* Travel-Ready: Willing and able to travel for business needs.
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