Service Administrator (Mental Health) Location: Brookhaven & The Hamptons - Bamber Bridge, Preston Salary: £24,570 - £25,350 per annum dependent on experience Hours: Full-time, 37.5 hours a week, 9am - 5pm Active Pathways is seeking a dedicated and compassionate Administrator to join Brookhaven & The Hamptons in Bamber Bridge, Preston. This role is a fantastic opportunity to be an integral part of a team committed to improving the quality of life for individuals with complex mental health needs. As an Administrator, you will play a crucial role in providing high-quality HR, secretarial, and administrative support. You will help ensure our services run smoothly, contributing to the positive impact we make in the community. This role is based in a mental health rehabilitation setting, where residents may present with complex needs and challenging behaviours. We’re looking for someone who is emotionally resilient, non-judgemental, and able to build strong working relationships with both clinical teams and external professionals. The Best Bits Extra paid day off every year for your birthday Annual leave starts at the statutory minimum, with extra days rewarded at 2 and 5 years’ service Refer a Friend scheme – earn up to £500 per referral Health Cash Plan – covers dental, optical, virtual GP, counselling, and includes discounted gym membership As a Administrator, you will: Manage aspects of site HR administration, including record-keeping, and KPI tracking Provide administrative support for staff matters, such as disciplinary and grievance meetings, including minute taking Handle finance tasks like purchase orders, invoices, petty cash, stationery, and monthly returns Support Health & Safety processes, ensuring digital systems and compliance records are up to date Deliver high-quality secretarial support, including minute taking, report preparation, and document circulation Coordinate Ward Rounds and CPA meetings, from scheduling and documentation to final distribution and filing Assist with continuous service improvement projects Maintain compliance with governance calendars and audit actions What We’re Looking For: Strong, confident communicator with a proactive, organised approach Minimum of 1 year of experience in a busy admin role Experience working in a healthcare, mental health or social care setting is a big advantage Excellent IT skills, including confidence with Microsoft Office and digital databases High attention to detail and ability to maintain confidentiality Ability to stay calm and professional in a fast-paced environment Flexible and adaptable – a team player with the initiative to work independently A genuine interest in making a difference in mental health rehabilitation Our Core Benefits Supportive and friendly team environment with ongoing training and development Workplace pension scheme Funded Professional Membership – where relevant to your role Career Development – structured support through our Your Pathway, Your Future development programme Free Blue Light Card membership Free enhanced DBS checks, on-site parking, and lunch (for site-based roles) Why Join Active Pathways? With over 20 years of experience operating in Lancashire and Yorkshire, Active Pathways is committed to delivering recovery-focused mental health and rehabilitation services for adults aged 18. Guided by our values of Passion, Safety, and Quality, we offer excellent career development opportunities and a people-first culture. About Brookhaven & The Hamptons Brookhaven is a 23-bed mixed-gender open rehabilitation service for adults aged 18, offering recovery-focused care and support for enduring mental health needs. Next door, The Hamptons is a 14-bed purpose-built inpatient rehabilitation hospital supporting men with complex mental health needs in a secure, structured environment. If this sounds like the rewarding Administrator role you’ve been searching for, APPLY TODAY and join our friendly, supportive team! Active Pathways Ltd is an Equal Opportunity Employer. We respect and empower each individual and support diverse cultures, perspectives, skills, and experiences within our workforce. We welcome applications from diverse candidates and provide support during our recruitment processes to enable all applicants to perform at their best. *While this day may not always fall on your exact birthday due to service needs or non-working days, you can take it anytime within three months of your birthday .