Freelance CRM & Email Marketing Executive
Location: Remote (West London-based team, optional office attendance up to 3 days/week)
Start: ASAP
Duration: 6 weeks (with potential extension)
We're looking for a freelance CRM & Email Marketing Executive with hands-on experience in Ometria to support an established eCommerce team during a key transition period. You'll be responsible for executing daily email campaigns across multiple markets and coaching junior team members while maintaining high standards in CRM delivery.
Key Responsibilities:
Plan, build, and execute daily email marketing campaigns using Ometria
Deliver CRM campaigns across multiple regions (US, UK, EU, including French-language versions)
Step in for a team member currently on medical leave, ensuring continuity in CRM delivery
Coach and support junior team members to build platform and CRM knowledge
Ensure segmentation, personalisation, and targeting are effectively used in all communications
Monitor and optimise email performance metrics (open rates, click-throughs, conversions)
Work closely with the internal design/artwork team on creative assets
Assist in migrating creative processes from Photoshop to Figma
Requirements:
Proven experience in email and CRM marketing, ideally in an eCommerce or retail environment
Advanced knowledge of Ometria platform and CRM campaign workflows
Ability to work independently and hit the ground running
Comfortable mentoring more junior colleagues
Proficiency in Photoshop ; familiarity with Figma is a bonus
Highly organised with strong attention to detail
Available for an immediate start
Contract Details:
Rate: £160–£200/day (depending on experience)
Location: Remote-friendly, with optional office days in West London (up to 3 days/week)
Duration: 6 weeks initially
This is a great opportunity for a CRM and email marketing specialist who enjoys hands-on campaign execution and mentoring others. If this sounds like you, please share your profile for immediate consideration.