Description
Contract: Zero Hours
Salary: £13.69 p/hour
Location: Pride Hill, Shrewsbury
Closing date: Sunday 19 October 2025
Step into a role at the heart of a vibrant, bustling town! As a Cover Supervisor you’ll enjoy flexible hours, stepping in during busy periods and staff absences.
Our shop sits on the main high street, in a prime location with high footfall, in a town that’s a mix of modern energy and historic charm. The area has a diverse population – from affluent shoppers to local communities and a young crowd from the nearby college – making every day varied and interesting.
More about the role
Customer service is at the heart of everything we do. You’ll ensure every visitor feels welcome – two-legged or four! – and that the shop is a friendly, inviting place to browse. You’ll also champion Blue Cross and the incredible work we do for pets and people whenever the opportunity arises.
On the sales side, you’ll drive Gift Aid sign-ups, process donations, price items to maximise fundraising and keep the shop floor looking its best. From eye-catching window displays to tidy rails and shelves, you’ll ensure everything is attractive, safe, and ready to sell. This new shop space is a great place to work, acting as a mini hub for stock, with plenty of treasures waiting to be discovered.
You’ll also support our fantastic team of volunteers, keeping the day running smoothly while maintaining a positive and fun atmosphere. We have a highly motivated team who are brilliant, team-focused, and actively involved in local events, creating a busy but friendly working environment. While there’s no free parking nearby, the lively, central location makes it a true community hub and a fun place to work.
If you have retail management experience, enjoy variety, and thrive in a community-driven environment, this is a role where you can make a real difference every day.
About you
You’ll bring retail experience, ideally with some supervisory or management experience, and you’re confident dealing with all kinds of customers. Flexibility is key – shifts vary, so you’ll need to jump in when needed. You’re organised, practical, and ready to embrace whatever the day brings.
Your key responsibilities:
🐾 Support and motivate our fantastic volunteers
🐾 Make every customer feel welcome (dogs included!)
🐾 Keep the shop floor looking great and well-stocked
🐾 Ensure donations are processed, priced, and ready to sell
🐾 Bring energy, organisation, and a sense of humour to every shift
If you love a role that’s varied, community-driven, and part of a high-performing shop in a lively market town, we’d love to hear from you!
How to apply
Click the apply button below and complete the online application process before the closing date. Applications will be reviewed as we receive them and interviews arranged accordingly. We reserve the right to close this vacancy early should we receive an overwhelming response.
Internally, this role is known as a Standby Shop Cover Supervisor.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.
In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
Our generous benefits package includes:
* Programmes for physical and mental wellbeing support
* Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
* Pension scheme with enhanced employer contribution
* Charity worker discounts across a variety of retailers
To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
If you’d like to learn more about Blue Cross, our mission, and the work we do to support animals and people, take a look at our About Us page