An exciting opportunity has arisen for an enthusiastic Switchboard Operator to join our well-established, innovative, and friendly team.
Responsibilities:
1. Operate the trust switchboard efficiently, providing an effective operator service to all callers, both internal and external.
2. Respond to all calls within the 6-second response time.
3. Activate emergency procedures such as Cardiac Arrest, Fire, Security, and Trauma when required.
4. Serve as the first point of contact for emergency incidents involving LAS, LFB, and SHA.
5. Monitor and respond to alarms from the fire panel and critical alarm system, ensuring proper action is taken and details are communicated to relevant emergency services.
6. Activate the trust's 'smells and bells' policy following the 10-minute timer.
7. Contribute to the maintenance and testing of systems and equipment in the switchboard.
8. Operate Aircalls and generate reports as needed.
9. Log all emergency calls accurately.
10. Maintain and update the switchboard database regularly.
11. Prioritize irradiator alarm activations and coordinate immediate response.
12. Complete daily doctor’s rota for distribution to A&E and other departments.
Additional Information:
Applications from job seekers requiring sponsorship are welcome. All applicants will be considered equally.
Pre-employment checks include remote identity verification via TrustID, which involves capturing images and conducting digital checks.
The Trust uses electronic forms for new starters, and DBS checks will be conducted for regulated activities.
We are committed to diversity and equal opportunity, welcoming everyone to apply.
About the Trust:
The Royal Free London NHS Foundation Trust employs over 17,000 staff serving 2 million patients annually across multiple hospitals and community services. We aim to deliver world-class care, research, and teaching, continuously striving for excellence in outcomes, patient and staff experience, value, safety, and organizational strength.
#J-18808-Ljbffr