Hostel Support Worker
London
£31,549 per annum
37.5 hours per week on a Monday to Sunday rota basis.
(Shifts between 8:00 am and 10:00 pm)
THE ORGANISATION
Our client works tirelessly to end homelessness across London and beyond. They believe homelessness should be rare, brief, and non-recurring, and they work every day to make that a reality. They take a person-centred, trauma-informed approach, building trust and supporting people to achieve long-term stability and independence.
THE ROLE
As a Hostel Support Worker, you will join a skilled and experienced team, taking responsibility for delivering hostel-based services and coordinating effective support for rough sleepers with complex needs.
You will provide effective, client-focused support to residents throughout their tenancy, helping them access specialist services and building positive relationships to achieve the best outcomes. The role includes optimising rental income, minimising arrears, completing data entry and keeping accurate client records. You will stay informed about local services, carry out assessments, and deliver casework to support or resettle clients.
You will need strong written and verbal communication skills, good organisational abilities and IT skills. Experience supporting people who are homeless or rough sleeping, along with knowledge of relevant se...