Job Titl e: Logistics Administrator Maternity Cover (Temporary) Reporting to: Logistics Manager Job Purpose: To provide administrative support to the Logistics Department thereby improving the efficiency and accuracy of order fulfilment and stock movement. Working Pattern: 32 hours per week, with the option to work MondayThursday or MondayFriday depending on individual needs. Main Responsibilities: Recording customer orders into a dedicated handling system. Checking customer orders and communicating ETAs and delivery schedules. Dealing with credit queries and providing resolution. ? Raise and receipt purchase orders. Work closely with the logistics team and sales team to provide customers with exceptional customer service. Liaise with Production to ensure stock is available in a timely manner for international orders. Assist with stock checks to identify and resolve any discrepancies. Liaise with transport companies to receive quotes and ensure all export requirements are completed. Prepare export paperwork for international shipments e.g. Environmental Health Certificates and Certificate of Origin. Complete import requirements for consignments from GB to NI Subsequent to appropriate training, provide holiday cover for other team members. Any other duties as required, within reason and capability, to fulfil the companys needs Essential Criteria; Excellent written communication skills with the ability to convey information clearly and concisely Proficient in Microsoft Office applications, including Word, Excel, and Outlook. A minimum of 1 years experience working in an admin role Good interpersonal/ communication skills, both oral and written Excellent organisational skills Ability to assess priorities and manage deadlines Able to work full-time hours as required, on-site, at Mackle Petfoods, Moygashel Desirable Criteria; ERP systems knowledge Related food manufacturing industry experience FMCG experience Experience in a logistics role Experience using Trader Support Service and Traces Commercial awareness in respect of the sector Ability to pick up and assimilate information quickly and easily Ability to handle competing demands Proactive in identifying opportunities to add value without direction.