As a Supervisor your key responsibilities will include:
* Direct line management and coaching of Warehouse Operatives / Trainee Supervisors including 1:1's to discuss performance vs expectation, identifying SMART goals when performance not met in any of the key functional areas within responsibility
* Working with the Section Manager for your department to monitor delivery to plan and key areas for your shift improve
* Driving performance on key metrics ensuring an efficient warehouse operation which can fulfill customer web and store demand on time and in full
* Driving the highest standards of safety on site, working with the Safety team to ensure adherence to all safety routines/procedures (e.g. Floor Safety Inspections, Hazard Spotting, Safety Gembas, Risk Assessments, Audits)
* Reviewing weekly labour plan to ensure cover is adequate, sharing with Section Manager, highlighting issues/feedback.
* Providing detail when daily/weekly targets are not met and creating plan to bridge
* Alongside the Warehouse Leadership team, you'll partner with other key stakeholders to ensure all strategic activity is on track and supported
* Supporting the successful implementation of culture change and turnover reduction
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