Job Overview
You will ensure the safety and security of staff and customers within your working environment to ensure smooth and effective security enforcement at the site, securing the premises, patrolling malls, service areas, back‑of‑house, car parks and the site perimeter. Maintaining and enforcing Health and Safety Regulations, aiding guests and administering First Aid (if qualified).
Main Duties
* Care to be taken regarding personal appearance and hygiene at all times.
* To start shift promptly at the designated time, in full uniform.
* To ensure active communication at change‑over, briefing to ensure awareness of any matters pertaining to the smooth effective running of the shift.
* To work as part of the Mitie team upholding their values and standards.
* To liaise with retailers over any security matters or concerns.
* To assist on‑site police in prevention and detection of crime.
* To prevent unauthorised personnel from entering Bluewater.
* To conduct regular patrols to include the following:
* To prevent and detect fire, water leaks, and any potential safety hazards. To ensure that all fire exits and portable fire‑fighting equipment cupboards are not impeded by any obstructions.
* To check for unauthorised personnel in business‑sensitive areas.
* To check and verify the identity and work permits of any contractors working in the building.
* To conduct mandatory searches of bags and personal belongings to sub‑contractors and cleaners before they leave the premises, on the Client's instruction.
* To conduct searches of visitors to the site at the discretion of and as instructed by the client in accordance with site policies.
* To provide escort duties.
* To ensure the removal of unattended valuables for safekeeping.
* To monitor the movements of cleaners and sub‑contractors.
* To supervise the cleaning of business‑sensitive areas and selected private offices.
* To report any incident or occurrence out of the ordinary to Security Control Centre and enter into the Daily Occurrence Book (DOB).
* Conduct any other duties deemed to be appropriate or necessary to the post.
What we are looking for
Skills & Abilities
* Good communication skills, both written and oral.
* Ability to operate in a pressurised environment.
* Excellent time management.
* Attention to detail and proactive.
* Demonstrable proactive and professional approach to security.
* Ability to work under own initiative and also as a member of a team.
Experience
* Experience in working within a team as well as on your own – essential.
* Knowledge of health and safety legislation and policy.
* Retail experience preferred but not essential.
* Previous experience within a similar role.
Other Requirements
* Flexible approach to working hours, including working weekends & Bank Holidays.
* SIA licensed in all relevant areas.
* Willingness to take any further appropriate training.
* Must have a SIA Door Supervisor Licence.
Benefits
Our market‑leading flexible benefits scheme provides you with benefits that suit your lifestyle. We offer a virtual GP on hand, financial wellbeing assistance through our Salary Finance scheme, a flexible benefits platform (Choices), high street discounts via MiDeals, a cycle‑to‑work scheme, life cover (the greater of your equivalent annual salary or a minimum of £10,000), a save‑as‑you‑earn scheme, a Mitie Matching Share Plan, and Mitie Stars recognition.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .
Join our Mitie Team
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